Welcome to Oreal AI. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.oreal.app or our AI-powered skincare application.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy and ourTerms & Conditions.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data

• Facial images (captured via device camera or uploaded from local storage)
• Gender, age, and skin type (provided by the user)
• Any additional details provided voluntarily

1.2 Usage Data

• IP address, browser type/version, pages visited, time spent, device type, and operating system
• App usage statistics and diagnostic data

1.3 Location Data

Only if you grant permission via device settings.

1.4 Cookies & Tracking Technologies

• Session cookies for basic operations
• Preference cookies for saving settings
• Security cookies for safety
• Advertising cookies for relevant promotions

2. How We Use Your Information

We use your data for:

• AI Skin Analysis – To process facial images and generate detailed skin reports.
• Personalized Recommendations – Suggesting the best skincare ingredients for concerns like acne, pigmentation, wrinkles, hydration, etc.
• Service Improvement – Enhancing features, performance, and accuracy.
• Support & Communication – Responding to inquiries, technical issues, and service updates.
• Legal Compliance – Meeting regulatory requirements.

Note: Your facial images and feature vectors are processed directly on your device and are never stored on our servers.

3. Data Sharing & Security

We do not sell your personal information. We may share your data only with:

• Trusted service providers under strict confidentiality agreements
• Authorities, when legally required
• In case of a business merger, acquisition, or asset transfer

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Data Retention

Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Usage Data is stored for a shorter period unless needed for security, functionality improvement, or legal obligations.

5. Your Privacy Rights

Under GDPR and CCPA, you have the right to:

• Access, update, or delete your personal data
• Request a copy of your data (data portability)
• Restrict or object to processing
• Withdraw consent at any time
• Opt-out of marketing communications

To exercise these rights, contact us at info@oreal.app.

6. Cookies & Tracking

You can manage cookie preferences in your browser settings. Disabling cookies may affect certain site functionalities.

7. International Data Transfers

Your data may be processed in countries outside your location, including India, in compliance with applicable data protection laws.

8. Children’s Privacy

Our services are not intended for individuals under 18 years. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For questions or privacy-related concerns, contact:
Email: info@oreal.app